Effective Date: 10/1/2023
1. Shipping Methods and Delivery Time
At Taste Supply, we are committed to providing you with a seamless and convenient shopping experience. We offer various shipping methods to meet your needs:
- Standard Shipping: This option typically takes 5-7 business days for delivery.
- Express Shipping: For faster delivery, choose our express shipping option, which delivers your order within 2-3 business days. Please note that the delivery times mentioned above are estimates, and actual delivery times may vary due to factors such as location, product availability, and unforeseen circumstances.
2. Shipping Rates
Shipping rates are determined based on several factors, including the shipping method, the weight and dimensions of the items in your order, and your location. During the checkout process, you will be provided with the shipping cost for your specific order.
3. Order Processing
Once your order is placed, it typically takes 2 business days to process and prepare for shipment. Orders placed on weekends or holidays will be processed on the next business day.
4. Shipment Tracking
You can track your order's progress by using the tracking information provided in your order confirmation email. Tracking information will be available once the order has been shipped.
5. Shipping Destinations
Currently we ship to the United States.
6. Customs and Duties
We currently do not ship internationally but hope to in the future.
7. Shipping Restrictions
Some items may be subject to shipping restrictions due to their nature, legal regulations, or safety concerns. These items may not be eligible for shipping to certain locations. We will make every effort to notify you during the checkout process if any of your selected items are restricted in your area.
8. Order Changes and Cancellations
To make changes to your order or cancel it, please contact our customer support team as soon as possible. Once your order has been shipped, changes or cancellations may not be possible.
9. Lost or Damaged Shipments
In the unlikely event that your order is lost or arrives in a damaged condition, please contact our customer support team immediately. We will work with you to resolve the issue and ensure that you receive your order in a timely manner.
10. Returns and Refunds
For information about our return and refund policies, please refer to our Return Policy.
11. Contact Us
If you have any questions, concerns, or need assistance, please don't hesitate to contact our customer support team:
- Email: email@example.com
We are dedicated to providing exceptional customer service and will be happy to assist you with any shipping-related inquiries.
This Shipping Policy is subject to change without notice, and any updates will be reflected on our website. Please refer to our website for the most up-to-date information on shipping and related policies.
Thank you for choosing Taste Supply for your shopping needs.